It’s great you’re looking at student input. At the end of the day, it’s the student that’ll be using and benefiting from it!

Why we're designing a better student experience
Approximately 2 million students attend the nation’s largest and most diverse system of higher education.
Our current and prospective students face unintended barriers applying to and advancing through community college.
We help the Chancellor’s Office and system partners identify, understand, and remove barriers to student enrollment, retention, and completion.
Together, we’re co-designing a better community college experience for everyone.
We apply equitable design principles to improve the student experience
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Empathize
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Define
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Ideate
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Prototype
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Test
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Implement
Co-design usable products with us
“We are called to design the most vibrant, resilient, and effective learning environment ever, at scale. And we will work with a shared vision that keeps students first.”
Our Services
Research
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Quantitative
- Usability testing (to evaluate, track, and compare product usability)
- Analytics analyses
- Search log analyses
- User surveys
- A/B and message testing
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Qualitative
- Usability testing (to inform design and identify usability issues)
- User interviews
- Diary studies
- Card sorting
- Tree tests
Design
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Services
- Design workshops and sprints
- Persona development
- Empathy, journey, and experience mapping
- Wireframing and prototyping
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Expert review
- Usability evaluation
- Heuristic evaluation
- Accessibility evaluation
- Competitive audits


