It’s great you’re looking at student input. At the end of the day, it’s the student that’ll be using and benefiting from it!
Why we're designing a better student experience
Over 2.1 million students attend the nation’s largest and most diverse system of higher education.
Our current and prospective students face unintended barriers applying to and advancing through community college.
We help the Chancellor’s Office and system partners identify, understand, and remove barriers to student enrollment, retention, and completion.
Together, we’re co-designing a better community college experience for everyone.
We apply equitable design principles
to the student experience
Our vision for change puts a sharp focus on students’ goals and needs, designing and making decisions that put students first, having high expectations and high levels of support for all.
Advancing products, policies, processes, communication campaigns, and more to be equity-centric and outcome-focused.
- Design workshops and sprints
- Persona development
- Empathy, journey, and experience mapping
- Wireframing and prototyping
- Competitive audits
- Design quality evaluation
- Heuristic evaluation
- Technical evaluation
- Accessibility evaluation
- Taxonomy evaluation
- Usability testing (to evaluate, track, and compare product usability)
- Analytics analyses
- Search log analyses
- User surveys
- A/B and message testing
- Usability testing (to inform design and identify usability issues)
- User interviews
- Diary studies
- Card sorting
- Tree tests