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Serving the colleges through student validated design.

The Student Centered Design Lab helps improve students’ experiences with digital tools, communication campaigns, and policy initiatives through the application of human-centered design thinking.

I think it’s great that you’re looking at student input. At the end of the day, it’s the student that will be using it and benefiting from it.

– Student participant

Applying design thinking to improve the student experience

  • Empathize

  • Define

  • Ideate

  • Prototype

  • Test

  • Implement

Work with the Lab

Interested in providing your feedback to the Lab team about system tools, campaigns, or initiatives, or testing yours with students?

  • Student participants

    Join our student participant pool by completing the online screener. If you match the profile needed for a study’s requirements, you may be contacted by the Lab team to participate in a study. 

  • Project partners

    Have a student-facing tool, campaign, or initiative you’d like student feedback about? Please complete the Lab’s project intake form to get started.

– Eloy Ortiz Oakley Chancellor,

Our vision for change puts a sharp focus on students’ goals and needs, designing and making decisions that put students first, having high expectations and high levels of support for all students, including working adults.

– Eloy Ortiz Oakley Chancellor,

Lab services

Lab services are equity-focused and outcome-focused, and they are aligned with the Student Success Metrics.

Lab services include


  • Expert review

    • Technical evaluation
    • Design quality evaluation
    • Cognitive walkthrough
    • Heuristic evaluation
    • Accessibility evaluation
    • Persona development
  • Student feedback

    • Visual preference (in-person and remote)
    • Usability testing (in-person and remote)
    • Field research


  • Quantitative

    • Google Analytics analysis
    • Search log analysis
    • User surveys
  • Qualitative

    • Card sorting
    • Tree tests
    • User interviews
    • User focus groups
    • Diary studies